Patient Information

The Consultation

We are a very busy practice but strive to be “on time” and book patients at a time most suitable to them. In order to continue doing this there are a few things to consider.

  • The normal allocated time for a consultation is 15 minutes. More time can be arranged but please discuss this with reception.
  • Please book one consultation for each family member.
  • Please Call us if you are running late. If you are unable to make your scheduled appointment please notify reception as soon as possible.

Test Results

If you’ve had a blood test or other medical test, generally the doctors or nurses will only contact you if there is a concern. You can phone the nurse if you would still like to know your results.

Repeat Prescriptions

At the Hibiscus Coast medical Centre we feel seeing you regularly at 3 monthly intervals is the most effective and safe way to manage your health. However, if your doctor is happy to see you less frequently you can phone for a prescription. This will be available the next day at a cost of $15.

Home Visits

Home visits can be arranged if you are too sick to come down to the surgery. Please allow us sufficient prior notice, as it is not always possible when doctors are already fully booked. The cost of the home visit is at the discretion of the visiting doctor and will depend on several factors like the distance travelled and the timing of the visit.

Change of Details

If you are moving house, or have changed phone number please let us know so we can update our records.

Useful websites